Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of the website ethereum-ca.com, including all gaming, betting, and related services offered under the project known as Ethereum Casino (collectively, the "Services"). By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. These Terms are effective as of 1 January 2026 and supersede all prior versions.

Definitions

For the purposes of these Terms, the following definitions apply:

• Operator: Refers to Web3 Gaming Group N.V., together with any affiliated entities involved in providing, maintaining, or processing payments for the Services, including but not limited to PayBlock Ltd as a payment processing subsidiary, operating the online casino available at ethereum-ca.com under the brand and project known as Ethereum Casino.
• Website: The website located at https://ethereum-ca.com and any associated subdomains, mobile versions, applications, APIs, and interfaces through which the Services are made available.
• User or Player: Any natural person who accesses the Website, creates an account, or otherwise uses the Services, whether or not they place wagers or make deposits.
• Account: A personal, individual, and non-transferable player account created by a User on the Website for the purpose of accessing the Services, placing Bets, and managing funds.
• Bet or Wager: Any stake of monetary value (including cryptocurrencies such as Ether or other supported digital assets) placed by a Player on a game, event, or outcome offered through the Services.
• Game(s): Any casino, live casino, slot, table game, instant win, or other gambling product made available on the Website.
• Bonus: Any promotional credit, free spins, loyalty reward, cashback, or other incentive credited to a Player's Account by the Operator, subject to these Terms and specific promotional rules.
• Bonus Funds: The non-withdrawable portion of a Player's balance that consists of Bonuses and any winnings derived from such Bonuses until all applicable wagering requirements are met.
• Real Money Balance: The portion of a Player's Account balance derived from deposits and winnings that are not subject to active wagering requirements or restrictions.
• KYC (Know Your Customer): The identity verification and due diligence procedures used by the Operator to verify the identity, age, residence, and source of funds of Players.
• Restricted Jurisdictions: Any jurisdiction in which online gambling services of the type offered by the Operator are illegal, prohibited, or not permitted under local law, or to which the Operator has chosen not to offer the Services. Users are responsible for confirming the legality of online gambling in their jurisdiction.
• Canada (CA): For the purposes of these Terms, references to Canada refer to Canadian players accessing the Services from Canada, recognizing that the Operator is licensed offshore and in Kahnawake and does not operate within the iGaming Ontario regulatory sandbox.
• Chargeback: Any request by a Player to a bank, card issuer, payment service provider, or crypto exchange to reverse a transaction previously made to the Operator.
• Business Day: Any day other than a Saturday, Sunday, or public holiday in the Operator's principal place of business or in Kahnawake, on which banks are generally open for business.

Account Registration

Eligibility and Age Requirements

• Minimum age: To register an Account and use the Services, you must:
  • Be at least 18 years old, and
  • Have reached the legal age for online gambling under the laws applicable in your province, territory, or country of residence (if higher than 18).
• Jurisdictional responsibility: You are solely responsible for ensuring that accessing and using the Services is legal in your jurisdiction. The Operator does not provide legal advice and does not accept liability for any breach of local laws by the Player.
• Canadian players: The Services are offered to Canadian players under offshore and Kahnawake licenses and are not part of the iGaming Ontario regulated framework. Players in Ontario and other provinces must independently confirm that using offshore licensed casinos is lawful for them.

Account Creation Process

• Registration: To create an Account, you must provide:
  • A valid email address;
  • A secure password;
  • Accurate personal details including, at minimum, your full name, date of birth, and country of residence; and
  • Any further information reasonably requested by the Operator.
• Email verification: The Operator may require you to verify your email address by clicking a confirmation link or entering a code sent to the email you provided. Until verification is completed, access to certain Services and withdrawals may be restricted.
• Single account policy: You may hold only one Account with the Operator. Creating multiple Accounts (including using different emails, devices, IP addresses, or identities) is strictly prohibited and may result in closure of all related Accounts, cancellation of Bonuses, and forfeiture of winnings.
• Crypto-focused Services: As Ethereum Casino is a crypto-oriented project on ethereum-ca.com, you may be required to provide wallet information or link a compatible crypto wallet to process deposits and withdrawals. You confirm that you are the lawful owner of any wallet or payment method used.

KYC and Verification

• Verification obligations: To comply with anti-money laundering (AML), counter-terrorist financing (CTF), and responsible gambling standards, the Operator may at any time request:
  • Government-issued photo identification (e.g., passport, national ID, driver's licence);
  • Proof of address (e.g., utility bill, bank statement, government correspondence);
  • Proof of ownership of payment methods or crypto wallets used; and
  • Information on source of funds or source of wealth, where required.
• Timing: KYC checks may occur:
  • At registration;
  • Prior to your first withdrawal;
  • Upon reaching certain deposit, loss, or winnings thresholds; or
  • At the Operator's reasonable discretion, including where suspicious activity is detected.
• Failure to provide information: If you fail to provide accurate and complete KYC information or supporting documents within the timeframe specified by the Operator, your Account may be suspended or closed and any pending withdrawals may be delayed or cancelled, subject to applicable law and regulatory requirements.

User Obligations and Account Security

• Accuracy of data: You warrant that all information you provide is true, accurate, complete, and up to date. You must promptly update your details in your Account settings or by contacting support at [email protected] if they change.
• Password and access control:
  • You are solely responsible for maintaining the confidentiality of your login credentials;
  • You must not share your credentials with any third party or allow any other person to access your Account;
  • You are responsible for all activities conducted under your Account, whether or not authorized by you, unless the Operator has failed to implement reasonable security measures.
• Reporting security incidents: You must immediately notify the Operator if you suspect that your Account has been compromised, accessed by a minor, or used fraudulently. The Operator may suspend the Account while investigating.
• Use for lawful purposes only: You must not use your Account or the Services for any unlawful purpose, including but not limited to money laundering, fraud, or the funding of criminal activities.

Betting & Gameplay Rules

General Rules for Placing Bets

• Availability of Games: The Operator provides a range of casino and related Games on ethereum-ca.com. The rules of each Game are either:
  • Displayed within the Game interface; or
  • Accessible through a help or information section attached to the Game.
  By placing a Bet, you confirm that you understand and agree to the rules of the relevant Game.
• Bet limits: Each Game may have minimum and maximum Bet limits. These limits are either:
  • Displayed within the Game; or
  • Imposed dynamically by the Operator for risk management or regulatory reasons.
  You may not place Bets that exceed your available Real Money Balance and/or applicable Bonus Funds.
• Acceptance of Bets: A Bet is accepted when it is registered on the Operator's servers. The transaction record maintained by the Operator is conclusive evidence of:
  • The time a Bet was placed;
  • The amount of the Bet; and
  • The Game outcome and resulting winnings, if any.
• Game results: Game outcomes are determined by the relevant game provider's random number generator (RNG) or other certified mechanism (for example, actual live dealer outcomes). Players acknowledge that:
  • RNG-based results are randomly generated and cannot be predicted;
  • In the event of any discrepancy between a Game display on your device and the Operator's records, the Operator's records will prevail, subject to applicable law.

Cancellation and Modification of Bets

• Irrevocability of Bets: Once a Bet is confirmed and accepted by the Operator's system, it cannot normally be cancelled, changed, or withdrawn by the Player.
• Technical errors: If a Bet is accepted at odds, stakes, or conditions that are clearly incorrect due to:
  • Obvious human error;
  • System malfunction; or
  • Incorrect data feed or configuration,
  the Operator reserves the right to:
  • Void the Bet and refund the stake; or
  • Adjust the Bet to the correct terms that should have applied at the time.
• Game malfunctions: In the case of a Game malfunction that impacts the outcome or display:
  • All affected Bets are considered void;
  • Any stake deducted for such Bets will be refunded to your Account; and
  • Any erroneously credited winnings will be reversed or reclaimed.
• Disconnections: If your session is interrupted (for example, due to internet or device failure), the result of any completed round will remain valid. If a Game round was not completed, the Game may:
  • Resume from the last state when you next log in; or
  • Be rolled back and the stake refunded, depending on the Game provider's rules.

Rules of Conduct and Prohibited Behaviour

• Fair play: You agree to participate in Games fairly and not to engage in any form of:
  • Collusion with other Players;
  • Use of bots, scripts, or automated tools;
  • Exploitation of software bugs or loopholes; or
  • Any strategy that the Operator reasonably deems to be abusive or fraudulent.
• Live casino and chat: Where live casino or chat features are provided, you must:
  • Refrain from using offensive, abusive, racist, sexist, defamatory, or otherwise unlawful language;
  • Refrain from promoting other casinos, services, or brands;
  • Refrain from sharing personal data of yourself or others; and
  • Respect dealers, staff, and other Players at all times.
  The Operator may monitor chat communications and may mute, restrict, or ban Players who breach these rules.
• Fraud and unlawful activities: You must not:
  • Use stolen or unauthorised payment methods or wallets;
  • Engage in chargeback abuse;
  • Permit any third party, including minors, to use your Account; or
  • Use the Services in any way that violates applicable law or regulatory requirements.
  Suspected fraudulent or unlawful conduct may be reported to relevant authorities.

Bonus Terms

General Bonus Conditions

• Promotional nature: Bonuses offered on ethereum-ca.com under the Ethereum Casino project are discretionary promotional benefits. The Operator may:
  • Introduce, modify, or withdraw Bonuses at any time; and
  • Limit eligibility based on jurisdiction, payment method, or individual player profile.
• Bonus-specific rules: Each Bonus or promotion may have its own terms, including:
  • Minimum deposit requirements;
  • Maximum Bonus amounts;
  • Wagering requirements;
  • Game restrictions; and
  • Validity periods.
  In the event of conflict between these general Bonus Terms and a promotion's specific terms, the specific terms will prevail.

Bonus Activation and Wagering Requirements

• Activation: A Bonus may be credited:
  • Automatically upon fulfilling the qualifying criteria (e.g., first deposit); or
  • By entering a Bonus code or confirming participation in the promotion.
• Wagering (playthrough) requirements:
  • Unless stated otherwise, Bonuses and associated winnings must be wagered a specified number of times (e.g., 30x the Bonus amount) before they are converted to Real Money and become withdrawable.
  • Only qualifying Bets placed after the Bonus is activated will count toward wagering requirements.
• Time limits: Bonuses are typically valid for a limited period (for example, 7 - 30 days) from the time they are credited. If wagering requirements are not met within the specified timeframe, the Bonus and any associated winnings may be forfeited. Any time periods specified in promotional terms will not extend beyond 31 December 2026 without an updated notice.
• Maximum Bet with active Bonus: While a Bonus is active, the Operator may impose a maximum Bet per spin, round, or hand (e.g., 0.01 - 0.05 ETH or equivalent). Bets exceeding the specified maximum may be excluded from wagering calculations and may lead to forfeiture of the Bonus and winnings.

Prohibited Games, Actions, and Bonus Abuse

• Game restrictions:
  • Certain Games or categories (for example, some table games, live casino, or high-volatility titles) may contribute differently or not at all to wagering requirements.
  • A contribution table (e.g., slots 100%, table games 10%, live casino 0%) may be specified in promotional details.
• Prohibited strategies and abuse: The following, without limitation, may be treated as Bonus abuse:
  • Placing large Bets on high-variance Games after accumulating significant Bonus-derived winnings;
  • Reducing stake size after a large win to minimize risk while clearing wagering;
  • Using multiple Accounts, devices, or identities to claim the same Bonus more than once;
  • Colluding with other Players to exploit Bonuses; or
  • Deliberately delaying Game rounds or manipulating Game features to extend Bonus validity.
• Consequences of abuse: If the Operator reasonably concludes that you have breached Bonus rules or engaged in abusive behaviour, it may:
  • Cancel active Bonuses and associated winnings;
  • Adjust your balance to remove unfair gains;
  • Close or suspend your Account; and
  • Refuse to grant further Bonuses or promotions.

Combining Promotions

• One Bonus at a time: Unless explicitly permitted, only one Bonus can be active on your Account at any given time. Activating a new Bonus may result in the removal or expiry of an existing Bonus and related progress.
• Stacking limitations: Deposit Bonuses, free spins, cashback, and other promotions cannot generally be combined or "stacked" on the same deposit or wagering activity unless the specific promotion clearly allows this.
• Cashback and loyalty programs: Cashback or loyalty rewards may be credited separately and may have their own conditions, including turnover requirements and expiry dates. Such details will be communicated in the relevant program terms.

Payments & Withdrawals

Deposit Methods and Conditions

• Supported methods: Deposits to your Account may be made through:
  • Supported cryptocurrencies (including, but not limited to, Ether and other Web3-compatible assets);
  • Payment services or processors facilitated by PayBlock Ltd or other authorised partners; and
  • Other methods displayed on the Website from time to time.
• Ownership of payment methods: You may only use payment instruments and wallets that are registered in your own name. Use of third-party wallets or methods is prohibited.
• Deposit limits: The Operator may set:
  • Minimum deposit amounts per transaction; and
  • Daily, weekly, or monthly deposit caps for responsible gambling or risk management reasons.
• Fees: The Operator generally endeavours not to charge deposit fees. However:
  • Network fees for crypto transactions, foreign exchange conversion, or bank charges may apply; and
  • Any such third-party fees are your responsibility.

Withdrawals

• Eligibility: Withdrawals are subject to:
  • Completion of any applicable KYC checks;
  • Compliance with Bonus wagering requirements;
  • Verification of ownership of the withdrawal method or wallet; and
  • Compliance with AML/CTF obligations.
• Withdrawal methods:
  • As Ethereum Casino is a crypto-focused project, withdrawals are typically processed in cryptocurrency to a compatible wallet designated by you;
  • Where available and permitted, fiat or other methods may be offered via authorised processors such as PayBlock Ltd;
  • The Operator may require that withdrawals be made to the same method or wallet used for deposits, where technically feasible.
• Limits and processing times:
  • The Operator may impose minimum and maximum withdrawal limits per transaction, per day, week, or month;
  • Withdrawal requests are typically reviewed within a reasonable period, which may vary based on volume, KYC status, and risk assessment;
  • Crypto withdrawals may depend on blockchain confirmation times and network congestion.
• Fees: The Operator may:
  • Pass on network or processing fees related to crypto or other withdrawals; and
  • Charge reasonable administrative fees for multiple withdrawal requests within short periods, subject to prior notice.

Refunds, Reversals, and Chargebacks

• Refund policy: Bets that have been settled in accordance with Game rules are not normally subject to refunds. In exceptional circumstances (for example, system errors or Game malfunctions), the Operator may void Bets and refund stakes at its discretion.
• Chargebacks: If you initiate a chargeback or payment dispute:
  • The Operator may suspend or close your Account;
  • Any winnings, Bonuses, or pending withdrawals may be withheld during the investigation;
  • You may be liable for any costs and fees incurred by the Operator as a result of the chargeback.
• Erroneous credits: If funds or winnings are credited to your Account in error:
  • These amounts shall remain the property of the Operator;
  • You must notify the Operator immediately and must not withdraw or use such funds; and
  • The Operator may reverse such credits and adjust your balance accordingly.

Limitation of Liability

Operator's Obligations

• Fairness and integrity: The Operator will use reasonable skill and care to:
  • Provide the Services in a professional and secure manner;
  • Ensure that Games function substantially in accordance with their published rules; and
  • Use reputable game providers whose RNGs or other outcome-determining mechanisms are subject to industry-standard testing or certification.
• Accuracy of results and account information: The Operator will:
  • Maintain internal records of Bets, outcomes, and balances; and
  • Use such records as the primary evidence in resolving any discrepancies or disputes, subject to applicable laws and regulatory oversight.

Exclusions and Limitations

• Service availability: The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, the Operator does not guarantee:
  • Uninterrupted access to the Website or Games;
  • That the Services will be free from errors, viruses, or other harmful components; or
  • That any defects will be corrected immediately.
• Technical failures and network issues: The Operator is not liable for:
  • Any loss or damage resulting from hardware, software, or network failures on your side;
  • Internet or telecommunications outages, delays, or disruptions; or
  • Incompatibility between your device and the Website or Games.
• Indirect and consequential loss: To the maximum extent permitted by applicable law, the Operator will not be liable for:
  • Loss of profits, revenue, data, or business opportunities;
  • Indirect, incidental, special, or consequential damages; or
  • Damages arising from reliance on incomplete or inaccurate information where such inaccuracy is not due to the Operator's gross negligence or wilful misconduct.
• Maximum liability: Where the Operator is found liable to you in connection with a particular Bet, Game, or transaction, its maximum aggregate liability shall not exceed:
  • The amount of the relevant Bet placed by you; or
  • If no Bet was placed, the total amount deposited by you and remaining in your Account in relation to the disputed event,
  unless a higher amount is mandatorily required by applicable law.
• Consumer rights: Nothing in these Terms excludes or limits:
  • Any liability that cannot be excluded under Canadian laws or other applicable consumer protection laws; or
  • Your statutory rights as a consumer, where applicable.

Intellectual Property Rights

• Ownership: All intellectual property rights in and to the Website and the Services, including but not limited to:
  • Logos, trademarks, trade names, and brand elements associated with ethereum-ca.com and the Ethereum Casino project (excluding any third-party marks);
  • Website design, layout, graphics, text, and other content; and
  • Software, code, algorithms, and backend infrastructure,
  are owned by or licensed to the Operator or its licensors and are protected by copyright, trademark, and other intellectual property laws.
• Limited licence: Subject to these Terms, the Operator grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and Services strictly for personal, non-commercial entertainment purposes.
• Prohibited uses: You may not, without prior written consent from the Operator:
  • Copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works from the Website, software, or any part thereof, except to the extent permitted by law;
  • Distribute, licence, lease, sell, rent, or otherwise exploit the Website or its content for commercial purposes;
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices on the Website or in the software.
• Third-party content: Games and related content provided by third-party vendors remain the property of those vendors and are used by the Operator under licence. Your use of such content is subject to these Terms and, where applicable, any additional conditions imposed by the relevant vendor.

Privacy & Data Protection

• Privacy policy: Your use of the Services is also governed by the Operator's Privacy Policy, which sets out:
  • The types of personal data collected;
  • The purposes and legal bases for processing;
  • Data retention periods;
  • Your rights in relation to your personal data; and
  • How to contact the Operator regarding privacy matters.
  You should read the Privacy Policy carefully before using the Services.
• Data processing: By registering an Account or using the Services, you acknowledge and agree that:
  • Your personal data may be collected, used, stored, and shared in accordance with the Privacy Policy;
  • Your data may be processed in jurisdictions outside Canada, including Curaçao, Kahnawake, and the European Union, subject to appropriate safeguards, where required.
• AML and regulatory obligations: The Operator may process and disclose your personal data:
  • For compliance with AML/CTF laws and responsible gambling obligations;
  • To meet requirements of regulatory authorities such as Curaçao eGaming and the Kahnawake Gaming Commission; and
  • To detect and prevent fraud, money laundering, and other unlawful activities.

Changes to Terms

• Right to amend: The Operator may amend, update, or replace these Terms at any time to:
  • Reflect changes in law or regulatory requirements in Curaçao, Kahnawake, Canada, or other relevant jurisdictions;
  • Adapt to new services, features, or products offered on ethereum-ca.com; or
  • Address security, operational, or risk management needs.
• Notification of changes: Where changes are material, the Operator will take reasonable steps to notify you, which may include:
  • Publishing the updated Terms on the Website with a revised "effective date";
  • Displaying a notice or banner upon login; and/or
  • Sending an email to the address associated with your Account.
• Acceptance of changes: By continuing to use the Services after the updated Terms come into effect, you are deemed to have accepted the changes. If you do not agree with the revised Terms, you must:
  • Stop using the Website and Services; and
  • Contact customer support to close your Account and withdraw any eligible remaining funds, subject to applicable verification procedures.

Termination & Suspension

Operator's Right to Suspend or Close Accounts

• Grounds for suspension or termination: The Operator may suspend or terminate your Account, or restrict your access to the Services, if it reasonably believes that:
  • You have breached these Terms or any Game-specific or Bonus rules;
  • You have provided false, misleading, or incomplete information;
  • You have engaged in fraud, money laundering, collusion, Bonus abuse, or other unlawful activity;
  • Your Account has been used by a minor or an unauthorised third party; or
  • Such action is necessary to comply with legal or regulatory obligations or to protect the integrity of the Services.
• Temporary suspension: While an investigation is ongoing, the Operator may:
  • Freeze your balance;
  • Block withdrawals; and
  • Limit or prohibit further deposits or Bets.

Player-Initiated Closure

• Voluntary closure: You may request closure of your Account at any time by contacting [email protected] or via any tools made available on the Website. The Operator may:
  • Ask you to complete verification steps before processing closure; and
  • Process withdrawal of any remaining Real Money Balance, subject to applicable checks.
• Self-exclusion and responsible gambling: Tools may be available to:
  • Set deposit, loss, or session limits;
  • Implement cooling-off periods; or
  • Self-exclude for a defined or indefinite period.
  Details are provided on the Website and may be expanded in separate responsible gambling policies.

Consequences of Termination

• Balances upon closure:
  • Legitimate Real Money Balances will generally be returned to you, subject to AML/CTF and regulatory checks;
  • Active Bonuses and associated Bonus Funds will usually be forfeited upon closure, unless required otherwise by law.
• Notice to users: Where legally required or reasonably practicable, the Operator will:
  • Notify you of the decision to suspend or terminate your Account; and
  • Provide, where appropriate, basic reasons for the action and information on any remaining funds.
• Irreversible termination: In cases involving serious breaches (e.g., fraud, money laundering, severe abuse), the Operator may:
  • Close your Account permanently;
  • Withhold or confiscate funds that are linked to the misconduct, subject to applicable law; and
  • Report the matter to relevant authorities and regulators.

Governing Law & Jurisdiction

• Licensing and regulatory framework:
  • The Services are provided under an active Curaçao eGaming Licence (No. 1668/JAZ) and a Kahnawake Gaming Commission remote gaming licence (No. 00885), both assumed valid through at least 2026 based on the latest verification and information provided.
  • The Operator is subject to the regulatory oversight of Curaçao eGaming and the Kahnawake Gaming Commission, as applicable.
• Applicable law:
  • To the extent permitted by conflict-of-law rules, these Terms and any dispute arising out of or in connection with them shall be governed by:
    • The laws of Curaçao and/or
    • The laws of the Mohawk Territory of Kahnawake,
    as applicable to the specific licensing and regulatory context of the dispute.
  • Nothing in this clause deprives Canadian consumers of any mandatory protections under the laws of their province or territory of residence where such protections cannot be waived by contract.
• Dispute resolution:
  • Internal complaint process: If you have a complaint:
    • First contact customer support at [email protected], providing your Account details and a clear description of the issue;
    • The Operator will acknowledge receipt and endeavour to respond within a reasonable time frame.
  • Regulatory escalation: If your complaint is not resolved to your satisfaction:
    • You may escalate it to the applicable regulator, such as Curaçao eGaming or the Kahnawake Gaming Commission, according to their complaint procedures; and
    • Details on how to contact these regulators can typically be found on their official websites.
  • Court or arbitration: Subject to any mandatory local consumer rights and any applicable arbitration agreements or regulatory dispute processes, disputes may ultimately be brought before the competent courts of Curaçao or the Mohawk Territory of Kahnawake, as applicable.

Contact Information

• Customer support:
  • Email (primary support): [email protected]
  • Email (general inquiries): [email protected]
  • Website: https://ethereum-ca.com
  • Phone: Not specified at this time; any future phone support details will be published on the Website.
• Press and media:
  • Press inquiries: [email protected]
• Mailing and legal address:
  • The Operator's registered and mailing addresses are not specified in this document. Where required by law or regulation, such details will be made available on request via the support email or in updated legal notices on the Website.
  • Payment processing subsidiary: PayBlock Ltd, Cyprus (address not specified; may be provided where legally required or upon regulatory request).
• Author of terms:
  • These Terms have been prepared for Ethereum Casino operating via ethereum-ca.com, with compliance oversight last updated on 6 November 2025 and intended to remain in force, subject to updates, through at least 31 December 2026.